Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a casino we should take a look at? This page tells you how to reach us and what we can help with.
How to reach the team
The quickest way to contact Non Gamstop Casinos is by email at [email protected]. We read every message personally and try to reply within a couple of working days, though it can take a little longer during busy periods.
When you write in, it helps to be specific: the name of the casino you're asking about, the page you found it on, and what you'd like us to check or correct. That way we can look into it properly rather than going back and forth.
What we can actually help with
- Review accuracy — if a bonus term, wagering figure, or payment method listed for a brand such as Betmica, Kikibet or Zombillion looks out of date, let us know and we'll verify it.
- Site suggestions — if there's a casino you think belongs on our radar, tell us why. We can't add it to the ranked list on request, but we do keep an eye on new entrants to the market.
- General feedback — thoughts on how we present information, what's missing, or what you'd like to see covered in more depth on our non GamStop casinos comparison page.
- Corrections — broken links, outdated offers, or anything that no longer matches what a brand is actually advertising.
What we can't help with
We're an independent comparison site, not a casino, so there are some things we're simply not able to sort out for you:
- Account issues — password resets, verification, deposits, or withdrawals need to go through the casino's own support team, not us. Every operator listed on this site has its own live chat or support email for exactly this.
- Bonus disputes — if a welcome offer hasn't credited or a free spins package looks wrong, that's a matter between you and the operator's support desk, since the terms sit with them.
- Complaints requiring formal resolution — for anything that needs a licensing body or dispute service involved, the casino's own terms page (usually linked in its footer) will point you to the right channel.
If you're concerned about your gambling
If you're getting in touch because you're worried about your own play, or someone else's, please see our Responsible Gambling page first. It covers support options and practical steps you can take, and reaching out to us directly isn't a substitute for that. Remember that gambling is only for those aged 18 and over.
Before you write in
A few things are worth checking before you send a message, since they cover most of what people ask us:
- Bonus terms, wagering requirements and eligible games for each operator are listed on our best casinos comparison page, updated as offers change.
- Our ranking process and what we look at when rating a site is explained wherever we rank operators — commission from any operator never decides position.
- General terms covering use of this site are on our Terms and Conditions page.
- You can read more about who puts this site together on our About Us page.
If none of that answers your question, the email address above is the right place to start. We'd genuinely rather hear from you than have you sit on a question about a bonus, a payment method, or anything else you've read here.